Terms of Sales

ARTICLE 1. GENERAL PROVISIONS

deCabanès is a registered trademark of Taness Sarl, a limited liability company, with capital of 65,000 euros, whose registered office is located at 11, route de Capian, 33550 Langoiran, France, registered in the trade and companies register under number 503 930 422 RCS BORDEAUX (hereinafter, the “Company”), which designs and markets jewelry items (hereinafter the “Articles”).

The Company has set up an online distance selling store on its website www.decabanes.com, hereinafter the “Website”.

Customers are considered to be natural persons who order Items as a consumer for strictly personal use, hereinafter referred to as “the Customer”, “the Customers” or “You”.

Any order placed by a Customer implies the unconditional acceptance of the general conditions of sale in force on the day of the order. These general conditions of sale are subject to change. The previous general conditions of sale are no longer enforceable against the Company.

ARTICLE 2. IDENTIFICATION OF THE AUTHOR OF THE OFFER

Taness Sarl

Limited liability company with capital of 65,000 euros.

Registered at RCS Bordeaux under number 503 930 422 RCS BORDEAUX.

Headquarters: 11, route de Capian, 33550 Langoiran, France.

Intra-community VAT number: FR 09503930422

ARTICLE 3. OFFER

The Articles available for sale on the Site are the subject of technical descriptions. The Company cannot be held responsible for any errors contained in these descriptions.

The photographs on the site represent the Items available for sale as faithfully as possible. However, these photographs are only indicative and have no contractual value.

Articles and prices are valid when they are visible on the site. The Company cannot be held responsible in the event of unavailability of the Items ordered. In case of unavailability of an ordered Item, our customer service will contact you as soon as possible. If you choose to cancel your order and your bank account has been debited, you will be refunded the amount of your order within a maximum of thirty (30) days.

ARTICLE 4. ORDER

To place an order on the site, the Customer must be of age and hold a bank card.

The Customer accepts that the information provided to the company when ordering is accurate and up to date. Otherwise, the Company reserves the right to cancel the order.

To validate his order, the Customer must accept the general conditions of sale and press the "Validate" button. The Company will then send the Customer an order confirmation email.

No modification or cancellation can be made once the order has been paid.

The Company will inform the customer by e-mail of the date of dispatch of his order.

The Company reserves the right to ask the Customer to provide additional information using a form, as well as a copy of his identity card and a copy of the method of payment used for the payment of the payment. These documents will be sent to the Company by e-mail at the address provided. 

The Company also reserves the right to cancel any order:

- considered abnormal, in accordance with the provisions of Article L.122-1 of the Consumer Code.

- made by a Customer with whom the Company has a dispute relating to the payment of a previous order.

- not in accordance with the general conditions of sale.

It is accepted by the Company and the Customer that the e-mails will be valid between the two parties, as well as the automatic registration systems used on the Site.

The Company will keep the information relating to any order greater than or equal to 20 euros for a period of 10 years. This information is available to the Client upon written request, after verification of the identity of the requester.

ARTICLE 5. PRICE

The prices of the Articles on the site are displayed in euros and include all taxes.

If the Company finds an error in the price of an Item, it will contact the Customer to offer to re-confirm the order at the exact price or to cancel it.

ARTICLE 6. PAYMENT

Payment for purchases is made by credit card, PayPal, or by bank transfer. The Customer undertakes to make the payment by bank card of which he is the owner, mentioning his name and first name.

When paying online, the Customer accesses a secure server operating with the SSL encryption method.

By communicating his bank card number, the expiration date of his card and the visual cryptogram numbers on the back of his card, the Customer accepts in advance and unconditionally that the Company proceeds with the transaction and that his bank debits his account. even in the absence of an invoice signed by the card holder.

ARTICLE 7. DELIVERY

Items ordered on the Site can only be delivered to Customers residing in the following countries:

France, Germany, Austria, Belgium , Cyprus, Spain, Estonia, Finland, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Portugal, Slovakia, Slovenia.

The delivery is the responsibility of the Company for all orders.

The Customer undertakes to provide his full address when ordering, including the additional information necessary for the smooth running of the delivery (building, floor, staircase, telephone number, etc.).

No order with a cedex address or PO box will be processed.

The Customer must make sure to be present at the delivery times communicated by the Company's carrier. If the Customer is not present during the delivery, he must contact the carrier to schedule a new delivery.

If delivery has not been successful after two attempts, the carrier will return the package to the Company. 

Upon delivery, you must check the condition and conformity of the Articles. In the event of an anomaly (open or damaged package, missing or damaged item, etc.), you must indicate this on the delivery slip before signing it. You must then inform the Company by email via the contact form, as soon as possible.

The return costs will be borne by the Company if the anomalies are proven.

The Company will offer to exchange the Item or, failing that, the Customer will be refunded the total amount of the Returned Items by transfer to his bank account, within a maximum period of thirty (30) days after receipt by the Company of the returned Items. .

The average delivery times are indicated on the Website during the ordering process. However, these times depend on the Items ordered and the countries of destination.

In accordance with article L.121-20-3 of the Consumer Code, delivery will take place within the deadlines communicated to the Customer by e-mail.

The transfer of ownership of the Item ordered on the Website to the Customer takes place after full payment of the price of the Item and its effective receipt by the Company.

The risk of loss, theft or damage to the Item is transferred upon delivery of the Item.

ARTICLE 8. RIGHT OF WITHDRAWAL

In accordance with the provisions of Articles L.121-20 et seq. Of the Consumer Code, the Customer has a right of withdrawal, without justification, within fourteen (14) days of receipt of the articles.

The Customer may return the Items delivered within this period, in their original packaging, complete, in perfect condition and accompanied by their return form and a copy of the invoice.

The Customer must organize the return of the item according to the instructions sent by the Company.

Refunds for returned Items will be made by transfer to the Customer's bank account according to the bank details provided on the Company's website when ordering. The refund will be made within a maximum period of thirty (30) days following receipt by the Company of the returned Items.

Items that are worn, incomplete, damaged or soiled will not be reimbursed. 

ARTICLE 9. LEGAL GUARANTEES

Items sold on the Site are subject to the following legal guarantees:

Article L.211-4 of the Consumer Code

The seller is required to deliver goods in accordance with the contract and is liable for any lack of conformity existing at the time of delivery.

He is also responsible for any lack of conformity resulting from the packaging, assembly instructions or installation when it has been invoiced to him by the contract or has been carried out under his responsibility.

Article L.211-5 of the Consumer Code

To comply with the contract, the product must:

1 ° Be suitable for the usual intended use of similar products and, where applicable:

Correspond to the description given by the seller and possess the qualities he presented to the buyer in the form of a sample or model;

Present the qualities that a buyer can legitimately expect given the statements contained in the advertising or labeling;

2 ° Or have the characteristics defined by mutual agreement between the parties or be suitable for any particular use sought by the buyer, brought to the attention of the seller and which the latter has accepted.

Article L.211-12 of the Consumer Code

Action resulting from lack of conformity lapses two years after delivery of the goods.

Article 1641 of the Civil Code

The seller is bound by the hidden defects of the item sold, which makes it unfit for the use for which it is intended, or which reduces the use so much that the buyer would not have acquired it or would not have it. . at a lower price, if he had known them.

Article 1648 of the Civil Code

The action resulting from hidden defects must be brought by the purchaser within two years from the discovery of the defect.

In the case provided for by article 1642-1, the action must be brought, on pain of foreclosure, within one year from the date on which the seller can be released from apparent defects.

ARTICLE 10. INTELLECTUAL PROPERTY

The domain name and all the brands, logos, images and designs appearing on the Site are the exclusive property of the Company, whether they are registered or not.

Any use, modification or even partial reproduction of these elements, on any medium whatsoever, without the prior written consent of the Company, is strictly prohibited.

ARTICLE 11. APPLICABLE LAW

These general conditions of sale are subject to French law. In the event of a dispute, the French courts will be competent.